Imprimer

Customer comments


Customers who call us are asked to comment on their experience. We generally receive several opinions per day. They are automatically published here without any edits or deletions. We have so far received a total of 23,250. Below are the most recent:

The latest 25 comments are being displayed.
  • good (24)
  • average (0)
  • poor (1)

good
24th February 2018 at 12:05
Awesome as always

good
23rd February 2018 at 21:27
Thank you

good
23rd February 2018 at 19:14
Very helpful answered all our questions in a clear, detailed manner and made sure we had all the info we would need to set up the system on a new computer.

good
23rd February 2018 at 16:10
Very good customer service! Representative answered all my questions very cordially and accurately, good job!!!!

good
23rd February 2018 at 15:24
Dominic was a very helpful agent, and very efficient :)

good
23rd February 2018 at 14:42
The help was absolutely fantastic and has saved me, and will in the future save me many hours of updating expired door entry cards and fobs. Many thanks

good
23rd February 2018 at 14:09
Very helpful, he offered concise and to the point answers in a very friendly manner. I miss the English accent I used to get when I called for support but, that's just the way it goes.

good
23rd February 2018 at 13:35
It was my first visit to Access Control to purchase proximity fobs and I was guided through the process by your employee,who was very helpful and the transaction was a success!Thank you

good
23rd February 2018 at 12:06
Both Technicians (Craig & Dominic), were most helpful, efficient and informative and with a friendly, approachable manner. Thank you very much for providing such a good service.

good
23rd February 2018 at 11:17
Thanks to Lauren for her assistance.

good
23rd February 2018 at 10:43
As always, great customer service and technical support. Pls go and train BT as they need it!!!!

good
23rd February 2018 at 08:57
Extremely helpful, efficient and patient woman helped me through my order.

poor
23rd February 2018 at 08:26
I used to be ranked as Gold on your website, then I noticed that I wasn't getting any more enquiries to fit Paxton products. When I checked, I noticed that I wasn't even listed in the search of my area. No wonder my business was suffering!! My competitors are doing really well thanks to you! When I get a call to fix a Paxton system now, I just rip it out and put another product in from a manufacturer that cares about doing business with me! They thank you very much!

good
23rd February 2018 at 08:15
Very happy with the meeting and feedback

good
23rd February 2018 at 02:29
Good meeting.........looking forward to working together on future card access opportunities. Thanks.

good
23rd February 2018 at 00:02
Awesome visit by our rep Keith. Hands down the best visit from any vendor or manufacture to our office. Keith's presentation was informative and full of energy,. You could see right away he is passionate about what he does, plus he knows his stuff, as we hit him with some hard questions (we been using Paxton for a few years now).Thanks Keith! Craig Maxwell Director of Sales HRCT, Inc.

good
22nd February 2018 at 23:04
Mason gives a good presentation of the products and is able to answer techs and sales team members questions.

good
22nd February 2018 at 17:04
Had a great time talking with Mason and learned a lot going over the product books. Looking forward to getting this first one in.

good
22nd February 2018 at 16:28
very good account manager, knew his stuff.

good
22nd February 2018 at 15:06
Very helpful and friendly service as usual.

good
22nd February 2018 at 15:04
Excellent, fast efficient and knowledgeable.

good
22nd February 2018 at 15:00
Excellent as ever, if all our suppliers were HALF as good my job would be a doddle!

good
22nd February 2018 at 14:55
Nice meeting Matt. Working on getting in front of more customers.

good
22nd February 2018 at 14:11
excellent as usual

good
22nd February 2018 at 14:07
Great to meet a trusted business partner after a long time. Very informative, and high potential of working together for future projects.

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